Warranty

Sunrise Windows, Ltd. Warrants to you, the original purchaser of Vanguard Windows, that under normal use this product will be free from defects in material and workmanship for as long as you own or reside in the home in which the windows and patio doors were installed. The details of the warranty are as follows:

PVC Frame and Sashes - Lifetime Non-Prorated Transferable Warranty

The welded corners will never separate. The PVC extrusions will not CHIP, CRACK, DELAMINATE, PEEL, FADE, BLISTER, PIT or WARP for as long as you live in your home. This warranty is transferable to the next homeowner.

Hardware - Balances - Other Moving Parts - Lifetime Non-Prorated Transferable Warranty

All of the hardware, (the balances, the tilt latches, the crank mechanisms, the rollers and all other hardware components) is warranted against breaking, cracking, or otherwise failing, for as long as you live in your home. This warranty is transferable to the next homeowner.

Insulated Glass - Lifetime Non-Prorated Transferable Warranty

The insulated glass seal will not fail for as long as you live in your home. The insulated glass unit is warranted to be free from material obstruction of vision caused by film formation or dirt collection between the interior glass surfaces under Federal Specification DD-G-451C.

The appearance of condensation or frost on the inside surface of the insulated glass does not indicate a defective seal, or an improper installation, or faulty workmanship. This is a direct result of excess moisture in the house. When transferring the warranty, the second property owner will be entitled to a 50% discount on the cost of a new insulated unit, should the original become defective as a result of the above reasons. However, if the insulated glass unit should fail prior to ten years after the original window or door purchase, the replacement unit will be at no charge. Insulated glass with the SunBlinds or SunShades between the panes are warranted for 10 years.

Glass Breakage ­ Lifetime Non-Prorated Transferable Warranty

If the insulated glass in any Vanguard window installed in your home should break or crack, for any reason, then Sunrise Windows, Ltd. will provide, at no charge, a new piece of insulated glass.

Screen - Lifetime Non-Prorated Transferable Warranty

The screen frame is warranted against cracking, breaking, warping, or otherwise failing for as long as you live in your home. Fiberglass screen cloth will not tear or rip. If it does, Sunrise Windows, Ltd. will provide new fiberglass screen cloth - (FOB Temperance, MI) at no charge, all labor excluded. This warranty is transferable to the 2nd property owner.

Procedure

Sunrise Windows, Ltd., or authorized representative, reserves the right to inspect any window or door for which a warranty claim is made. Sunrise Windows, Ltd. will then forward to the installing contractor, or to the authorized contractor nearest your home, the warranted parts at no charge. All claims should be made to the installing contractor. LABOR is not included in this Lifetime Limited Window & Patio Door Warranty. The installing dealer or distributor may charge labor fees to perform any warranty work. In no event shall Sunrise Windows, Ltd. be liable for special incidental or consequential damages, or for any delays in the performance of the warranty due to circumstances beyond its control.
 

The Fine Print

Caulking, which is required in most installations, is not considered part of the product; therefore it is not covered by this warranty. The only issues which could void this warranty, are improper installation, acts of God, misuse or abuse. For commercial applications, the warranty is limited to 50 years. To transfer warranty to a second homeowner, fill out the attached form and forward it, along with the processing fee of $50.00, to Sunrise Windows Ltd.